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Our Customer service is available: M-T 9am EST - 5pm 
FRI. 9am - 2:30pm
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Welcome to the Help Center

Shipping

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Most of our products are able to be shipped internationally. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer (including Canada). Please send us an email at [email protected] to check on if your product can be shipped to an international address.
Most of our products are able to be shipped to HI, AK, and PR, owever, there are certain restrictions on some larger products that will require an additional shipping charge post purchase. Please send us an email at [email protected] to check on your shipping rate to these states.
We use all major carriers UPS, FedEx, USPS. You’ll be asked to select a delivery method during checkout.
Please complete Delivery Site Survey Form for inside delivery.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there or contact us at 866-750-9951.
Yes. All of our products are guaranteed to come with the manufacturer warranty.
We have relationships with over 500 manufacturers if there is a specific product that we do not advertise, there is still a good chance we can get it for you. Feel free to call us at 866-750-9951 or email us at [email protected]

Q&A

Yes, To apply for Net 30 payment terms fill out https://mdmaxx.com/account/register?type=professional  credit application
We accept the following credit cards: MasterCard, Visa, American Express, and Discover, Wire transfers, Purchase orders, ACH and Checks / Money Orders.
Yes, If you find a lower price on factory new equipment from one of our competitors, please send a link to the equivalent product or a copy of the quotation with a lower price to: [email protected]. Our specialists will review and contact you to complete the order at the new price.
You can submit your prescription to us in a few ways. You can fax, email, mail, or text the prescription to us. Click Here for additional information.

9:00 a.m. — 5:00 p.m. EST Monday-Thursday

9:00 a.m. — 1:00 p.m. EST Friday

Closed Saturday, Sunday, and holidays.

Unfortunately at this time we are unable to accept insurance as a form of payment. However, if your insurance provider provides reimbursement options please let us know if we may assist with any official quotes or pricing.
We are located at 1762 Benson Ave. Brooklyn, NY 11214 and have distribution centers in New Jersey and Florida.
MDMaxx has access and purchasing power to a wide assortment of manufactures that are leveraged to provide you with the exact product for your business needs.

There are several ways to place an order with MDMaxx.com

Here are your options:

  • Order online
  • Call and/or email
  • Punchout integration
  • Fax 718-682-6180
You can locate the Safety Data Sheet (SDS) on the product detail page on our website. if the SDS you are looking for in not available, please contact customer service at [email protected]
Yes. Our normal restocking fee is 15%

Any question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Why Choose MDMaxx?

Dedicated Account Manager & Top-Notch Service

Our friendly & dedicated team will handle your needs with care.

Fast & Free Shipping orders over $ 500*

On most orders $500* and above.

Net 30 Day Terms & Tax Exempt Purchasing

Let us set you up on terms. Tax exempt ? No Problem.

GPO Contracts & Negotiated Custom Pricing

Get exclusive access to low prices from MDmaxx through Group Purchasing Organization (GPO) contracts & Receive negotiated custom pricing on the products you purchase most.

Financing & Leasing

Apply online in less than 30 seconds, Buy now and Pay Later, MDMaxx offers Business & Personal financing options to suit your needs.

Auto Delivery

Save time and up to 5% by subscribing to automatic deliveries of the items that you buy most.

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@ 2026 MDMAXX LLC | 1-866-750-9951

Prices, specifications, and images are subject to change without notice. Not responsible for typographical or illustrative errors. Manufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms.

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